Privacy Statement

Effective Date: October 2025
Practice Name: Dr Denise Sproul – Obstetrics & Gynaecology
Practice Number: 1280082
MP Number: 0750832
Address: Unit 30, Medical House, Wellington Park, Wellington Road, Durbanville, Cape Town, 7551
Phone: 021 301 0269
Email: info@drdenisesproul.co.za

Purpose

This Privacy Statement outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), the National Health Act, and the ethical guidelines of the Health Professions Council of South Africa (HPCSA).

Information We Collect

We may collect and process the following types of personal and special personal information:

Full name, ID number, and contact details
Medical history, clinical notes, and treatment records
Health insurance and billing information
Referrals and correspondence with other healthcare providers

Use of Information

Your information is used to:

Deliver safe and effective medical care
Manage appointments and referrals
Submit claims to medical schemes
Maintain accurate medical records
Comply with legal and regulatory obligations

Your Rights

Under POPIA, you have the right to:

Access and correct your personal information
Withdraw consent (where applicable)
Object to certain types of processing
Lodge a complaint with the Information Regulator

Security Measures

We implement appropriate safeguards including:

Secure digital and physical storage
Access controls and encryption
Confidentiality agreements with staff and service providers

Third Parties

We may share your information with:

Medical schemes and billing providers
Referring or treating healthcare professionals
Regulatory bodies when legally required

Contact for Privacy Queries

Practice Manager: Dr Denise Sproul
Email: info@drdenisesproul.co.za
Phone: 021 301 0269
Or contact the Information Regulator at www.inforegulator.org.za

Privacy Statement