Frequently Asked Questions

Appointments & Consultations

You can book an appointment by calling our rooms at 021 301 0269 or emailing info@drdenisesproul.co.za. Online booking may be available soon via our website.

No referral is needed for general gynaecological or obstetric consultations. However, some medical aids may require a referral for specialist claims, so please check with your provider.

Please bring your ID, medical aid card, any relevant medical records or referral letters, and a list of current medications. If pregnant, bring previous scan reports if available.

Yes, we kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a cancellation fee and to allow us to offer the slot to another patient.

Obstetrics & Gynaecology Services

Dr Sproul provides comprehensive care including:

  • Antenatal and postnatal care
  • Contraceptive counselling and procedures
  • Menopause management
  • Cervical screening and Pap smears
  • Management of menstrual disorders, PCOS, endometriosis, and more

Yes, Dr Sproul delivers at Durbanville Mediclinic and may operate at other affiliated hospitals depending on patient needs and availability.

Absolutely. We offer personalised contraceptive counselling and provide options including oral contraceptives, IUDs, Implanon, and injectables.

Billing & Medical Aid

Dr Sproul operates as a private cash practice, and payment is required on the day of consultation. Patients are welcome to submit claims to their medical aid for reimbursement, subject to their scheme’s terms and benefits.

Consultation fees vary depending on the nature and duration of the visit. As a guideline:

  • Initial and annual consultations are typically around R2,690
  • Follow-up consultations typically around R1,320
    Please contact our rooms for the most accurate and up-to-date fee information.

Yes, we provide written quotes for all surgical procedures and hospital-based care. This allows patients to confirm benefits and plan accordingly with their medical aid.

As a cash practice, claims are not submitted on your behalf. Patients receive a detailed invoice after payment, which can be used to submit claims directly to their medical aid.

Practice Information

We are located at Unit 30, Medical House, Wellington Park, Wellington Road, Durbanville, Cape Town, 7551.

Yes, secure parking is available on-site for patients.

Our standard hours are Monday to Friday, 08:00 to 17:00, by appointment.

Privacy & Data Protection

We comply fully with POPIA and HPCSA guidelines. Your data is stored securely, access is restricted, and we only share information with your consent or when legally required.

POPIA is South Africa’s data protection law. It ensures your personal and health information is collected, stored, and shared responsibly, with your rights protected.

Yes, you have the right to access and request corrections to your records. Please contact our rooms to initiate the process.

Appointments & Consultations

You can book an appointment by calling our rooms at 021 979 5344 or emailing info@drdenisesproul.co.za. Online booking may be available soon via our website.

No referral is needed for general gynaecological or obstetric consultations. However, some medical aids may require a referral for specialist claims, so please check with your provider.

Please bring your ID, medical aid card, any relevant medical records or referral letters, and a list of current medications. If pregnant, bring previous scan reports if available.

Yes, we kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a cancellation fee and to allow us to offer the slot to another patient.

Privacy & Data Protection

We comply fully with POPIA and HPCSA guidelines. Your data is stored securely, access is restricted, and we only share information with your consent or when legally required.

POPIA is South Africa’s data protection law. It ensures your personal and health information is collected, stored, and shared responsibly, with your rights protected.

Yes, you have the right to access and request corrections to your records. Please contact our rooms to initiate the process.

Obstetrics & Gynaecology Services

Dr Sproul provides comprehensive care including:

  • Antenatal and postnatal care
  • Contraceptive counselling and procedures
  • Menopause management
  • Cervical screening and Pap smears
  • Management of menstrual disorders, PCOS, endometriosis, and more

Yes, Dr Sproul delivers at Durbanville Mediclinic and may operate at other affiliated hospitals depending on patient needs and availability.

Absolutely. We offer personalised contraceptive counselling and provide options including oral contraceptives, IUDs, Implanon, and injectables.

Practice Information

We are located at Unit 30, Medical House, Wellington Park, Wellington Road, Durbanville, Cape Town, 7551.

Yes, secure parking is available on-site for patients.

Our standard hours are Monday to Friday, 08:00 to 17:00, by appointment.

Billing & Medical Aid

Dr Sproul operates as a private cash practice, and payment is required on the day of consultation. Patients are welcome to submit claims to their medical aid for reimbursement, subject to their scheme’s terms and benefits.

Consultation fees vary depending on the nature and duration of the visit. As a guideline:

  • Initial and annual consultations are typically around R2,500
  • Follow-up consultations typically range between R1,000 and R1,800
    Please contact our rooms for the most accurate and up-to-date fee information.

Yes, we provide written quotes for all surgical procedures and hospital-based care. This allows patients to confirm benefits and plan accordingly with their medical aid.

As a cash practice, claims are not submitted on your behalf. Patients receive a detailed invoice after payment, which can be used to submit claims directly to their medical aid.